European CEO Awards name Alex Athanassoulas as Best European CEO 2015 in Retail Development Industry.

A very prestigious recognition was awarded to Stirixis Group CEO, Alex Athanassoulas, who was recognized as the Best CEO in the Retail Property Development Industry 2015 for his contribution in growth, profitability and sustainability of retail businesses. Stirixis Group was also given the Best Interior Designer 2015 award for concepts in the field of retail, catering and workplaces by the European […]

Customer experience is everything in business. Here is why…

Customer experience is everything in business. An interconnected, holistic company is well placed to provide customers with the best possible service.  Read my whole article published at the European CEO Magazin here.

3 Great lessons I learned in Leadership and Management from the Greek crisis…

The Greek crisis has taught us a lot of things.  Here are some valuable lessons you can use well in advance of any (or the next) crisis… Lesson # 1. You can do more with less! Sounds like a contradiction in terms? Well, it’s not. A leaner organization increases creativity, commitment, accountability, cross-functional collaboration and […]

Alex at the 9th Sustainability Forum and Awards of Ethos Media

Sustainability has become crucial for all companies worldwide, and it is related to the way a company develops its business model and strategic approach. Ethos Media organized the 9th Sustainability Forum & Awards with title “The Essence of Corporate Development in the 21st century» that deals with the wider meaning of sustainability and ways to […]

Five crucial notes on Customer Experience and its Design

Well, we said it many times… Customer Experience (CX) Design, if expertly done, can lead you to not only impressive profitability but to an agile and sustainable way of doing meaningful business long term. But when you do invest – and you should – in designing your Customer Experience Design, there are a a number […]

Speech on International Development at the American College of Greece

Alex was invited at the yearly Business Week of the American College of Greece to give a speech on International Development and on the strategy to go global that successfully took STIRIXIS to 22 countries up to now. The speech was attended by an audience of more than 150 people.

4 Reasons Customer Experience is the (only) way to a safe harbor!

Customer Experience (CX) is not a fad. It’s actually a quite delayed, natural evolution of the market. And its here to stay. But if you do get it right this time, not only will you grow profitably, but also sustainably. Let me explain why… To read, like, share the complete post please click here.

4 great lessons from Retail to maximize your RoI when moving offices

Few people know there are also some easy ways to increase Return on Investment (RoI) in Retail. Even fewer have ever thought you can use them in office design just as easy. Here are some great tips on how to really boost your RoI when you invest in new offices or in renovating the office […]

10 Sure Steps to a Successful Retail Concept!

Let’s talk straight. Successful concept building, no matter how brilliant your idea, must follow certain steps. How you follow them, who you work with, and to what extent you really do your homework, well, that’s up to you. I’ll walk you through the steps providing some useful hints. Here we go… To read the complete […]

Alex presents the Kafkas case at the 2nd ACEF

Alex was invited to present and explain to 250 CX executives the new concept of Kafkas Retail stores during the 2nd Athens Customer Experience Festival. It was a great speech during which Alex explained the steps from research and strategy to branding, design and customer experience that led to an unbelievable 98% customer satisfaction in […]