3 Great lessons I learned in Leadership and Management from the Greek crisis…

The Greek crisis has taught us a lot of things.  Here are some valuable lessons you can use well in advance of any (or the next) crisis… Lesson # 1. You can do more with less! Sounds like a contradiction in terms? Well, it’s not. A leaner organization increases creativity, commitment, accountability, cross-functional collaboration and […]

Alex at the 9th Sustainability Forum and Awards of Ethos Media

Sustainability has become crucial for all companies worldwide, and it is related to the way a company develops its business model and strategic approach. Ethos Media organized the 9th Sustainability Forum & Awards with title “The Essence of Corporate Development in the 21st century» that deals with the wider meaning of sustainability and ways to […]

Five crucial notes on Customer Experience and its Design

Well, we said it many times… Customer Experience (CX) Design, if expertly done, can lead you to not only impressive profitability but to an agile and sustainable way of doing meaningful business long term. But when you do invest – and you should – in designing your Customer Experience Design, there are a a number […]

10 Sure Steps to a Successful Retail Concept!

Let’s talk straight. Successful concept building, no matter how brilliant your idea, must follow certain steps. How you follow them, who you work with, and to what extent you really do your homework, well, that’s up to you. I’ll walk you through the steps providing some useful hints. Here we go… To read the complete […]

Alex at his speech on Agile concepts the International Property Awards in London

Alex was invited to give a speech on his famous systems thinking approach on business concepts and how it creates profitable, agile and sustainable businesses. The speech was attended by more than 120 C level Executives and Entrepreneurs.

In the new era of
Unique Entertainment Proposal…
Customer Service is KING!

There is no doubt that we have entered the new era, when not only products and services are commodities but slowly more and more of the concepts provide “interesting” experiences.  So in order to move ahead, in order to produce strong relationships with your customers, you need to provide an environment that is engaging and interactive, moving […]

Success is not a firework!
Five Questions to ask before you take your concept to the next level..

“Success is not a firework” is the title of my last article, soon to appear at the next newsletter of Secret Key, our training partners in Athens and Bucharest.  During my 20 years as a retail expert and consultant with STIRIXIS Group, I have seen a number of companies rise and fall, all too fast.  So I know […]

Don’t wait for Christmas to light up your stores!
9 easy steps to increase sales through fine-tuning store lights…

Light heavily affects retail sales.  So if you want to increase sales, you better take good care of the light outside and inside your store.  It is not only that is helps your store or products stand out.  It affects how your store visitors feel and therefore how long they stay, how much they spend […]

The smell of success –
How scent can boost your sales and brand value

Perhaps the Y generation did not grow up with Wimpy (named Poldo in other countries) flying, following the smell of hamburgers and promising to “gladly pay Tuesday for a hamburger today”!  But Popeye’s friend, introduced to the public in 1933, showed us the way… Almost after 80 years we know and can prove the strong […]

Shopping starts from outside
Three tips to increase profits…

I have seen it times and times again.  Shopping starts from outside.  I still keep witnessing countless cases of dis-functional design based on a) lack of knowledge of consumer behavior and b) the “sick” notion that Design is the ultimate goal.  Well, get its deep and clear into your minds.  Design is worthless if it cannot attract customers to your store […]