Well, we said it many times… Customer Experience (CX) Design, if expertly done, can lead you to not only impressive profitability but to an agile and sustainable way of doing meaningful business long term. But when you do invest – and you should – in designing your Customer Experience Design, there are a a number […]
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Alex was invited at the yearly Business Week of the American College of Greece to give a speech on International Development and on the strategy to go global that successfully took STIRIXIS to 22 countries up to now. The speech was attended by an audience of more than 150 people.
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Customer Experience (CX) is not a fad. It’s actually a quite delayed, natural evolution of the market. And its here to stay. But if you do get it right this time, not only will you grow profitably, but also sustainably. Let me explain why… To read, like, share the complete post please click here.
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Few people know there are also some easy ways to increase Return on Investment (RoI) in Retail. Even fewer have ever thought you can use them in office design just as easy. Here are some great tips on how to really boost your RoI when you invest in new offices or in renovating the office […]
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Let’s talk straight. Successful concept building, no matter how brilliant your idea, must follow certain steps. How you follow them, who you work with, and to what extent you really do your homework, well, that’s up to you. I’ll walk you through the steps providing some useful hints. Here we go… To read the complete […]
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Alex was invited to present and explain to 250 CX executives the new concept of Kafkas Retail stores during the 2nd Athens Customer Experience Festival. It was a great speech during which Alex explained the steps from research and strategy to branding, design and customer experience that led to an unbelievable 98% customer satisfaction in […]
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