Let’s talk straight. Successful concept building, no matter how brilliant your idea, must follow certain steps. How you follow them, who you work with, and to what extent you really do your homework, well, that’s up to you. I’ll walk you through the steps providing some useful hints. Here we go… To read the complete […]
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Alex was invited to present and explain to 250 CX executives the new concept of Kafkas Retail stores during the 2nd Athens Customer Experience Festival. It was a great speech during which Alex explained the steps from research and strategy to branding, design and customer experience that led to an unbelievable 98% customer satisfaction in […]
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Alex was invited to give a speech on his famous systems thinking approach on business concepts and how it creates profitable, agile and sustainable businesses. The speech was attended by more than 120 C level Executives and Entrepreneurs.
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Alex was invited by the Greek Management Association to be a part of the panel discussing the future of HR and how Systems Thinking can upgrade HRM’s role to infuse agility and ensure sustainability.
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